Policies

STUDIO POLICIES:

  • All packages, single sessions, and single classes are non-refundable.

  • All packages, single sessions, and single classes expire 6 months from the date of purchase.

  • All Sessions/ Classes are 50 minutes in length.

  • Regardless of arrival time, sessions will end at the scheduled time.

  • Pilates Equipment is not to be used without assistance.

  • Attire: Barefoot or Grip Socks, comfortable clothing such as sweatpants or leggings, and a T-shirt. No zippers on parts of clothing that will touch the equipment  (Zippers can scratch the equipment surface).


CANCELLATION POLICIES:

  • Private/Duet Session clients will be charged $45.00 for cancellations made less than 24 hours before the session or for no-shows.

  • Group Class clients will be charged $12.00 for cancellations made less than 12 hours before the class or for no-shows.

  • A no-show is assumed to be 15 minutes past the scheduled time.

  • Pilates Loft reserves the right to cancel Group classes if only one person is enrolled.